tax firms in Nigeria

 Attitudes to tax are changing. Organizations of all sizes are ever more exposed to new trends in tax regulation, not just locally but globally.

KPMG is at the forefront of an evolving tax landscape

As a leading tax network, we believe that we – as individual tax professionals have a duty to engage in the discussion and debate surrounding Tax Transparency and Responsibility. As the tax strategies of multinationals and domestic companies continue to be examined by both tax authorities and the public alike, we work with our clients to develop tax strategies that are fit for purpose in the tax system of tomorrow.  

Working with clients to define the tax department of tomorrow. To keep pace with the reporting changes, multinational corporations will need to evaluate their in-house resources to determine if they will be able to manage additional requirements and responsibilities. They will also need to assess their systems to ensure that they can meet new requirements for multijurisdictional reporting. 

Our tax professionals are also bound by our Principles for a Responsible Tax Practice, which set out additional fundamental ethical principles and behaviours.

Contact Us

Lagos

KPMG Tower,

Bishop Aboyade Cole Street Victoria Island

Tel: +234 9068459329

Abuja

84, Kwame Nkrumah Crescent, 

Asokoro Abuja. FCT.

Tel: +2349062278732

forensics

 Assisting clients in achieving the highest levels of business integrity through the prevention, detection, and investigation of fraud and misconduct.

The prevention, detection, and investigation of fraud and misconduct

How KPMG Forensic can help

KPMG Forensic’s over 3000-strong global network of experienced professionals use accounting, investigation, intelligence, technology, economics and deep industry skills alongside consistent global methodologies to help reduce reputational risk and commercial loss, and to improve the value obtained from existing contracts.

The changing nature of business has created new opportunities, but also new risks and potential threats including:

the increasing sophistication of fraud, organized crime and terrorism more complex legislation and regulations, some with increasing extra-territorial reach

developing challenges around technology

complex cross-border disputes

pitfalls from expanding into emerging markets

dependencies on unfamiliar business partners more complex supply and distribution channels

theft and misuse of intellectual property.

Organizations that effectively monitor and swiftly respond to potentially damaging situations such as these are better placed to deal with them quickly and successfully, while reducing adverse financial, reputational or operational impact.

KPMG Forensic offers robust, practical advice, helping our firms’ clients deal with:

fraud, misconduct and corruption investigations

tracing funds, assets, companies and individuals

commercial disputes

regulatory compliance

managing risk on buying or selling a business

intellectual property and contract governance

preventing and detecting fraud or financial crime.

We can also deploy technology tools to help clients deal effectively with large amounts of data and documentation, to manage and disclose important material or highlight fraud, weaknesses and business opportunities from within corporate data.

KPMG Forensic aims to provide our firms’ clients with the tools and services they need to keep on top of the major risks they face.

Our network of over 3000 forensic professionals work in 39 accredited practices within KPMG member firms around the world. The network brings a consistent global approach, combined with a tailored local focus, to sensitive and complicated cross-border engagements.

KPMG Forensic is a trusted adviser to some of the world’s leading enterprises. Our teams are located in the major developed markets as well as the key emerging economies in Central and Eastern Europe, Russia, South America, Africa, The Middle East and Asia.

Contact Us

Lagos

KPMG Tower,

Bishop Aboyade Cole Street Victoria Island

Tel: +234 9068459329

Abuja

84, Kwame Nkrumah Crescent,

Asokoro Abuja. FCT.

Tel: +2349062278732

customer experience

 There is no doubt that COVID-19 has impacted customer behaviours. Many of these behaviours were already present and have been accelerated but some new and unfamiliar patterns have risen due to the new reality of life. In just a few months, customers have made fundamental shifts in what they value, their beliefs and needs. Our research reveals that in the Nigerian banking industry, more customers today are comfortable using digital channels for banking activities, spend less of their income and increasingly demand security of digital transactions. While it is uncertain how much of these changes will be permanent, it is already clear that a new customer is emerging - one that is financially constrained, more comfortable with technology and better informed.

In response to the crisis, some banks have performed well in customer experience delivery. Our 14th consecutive year of the Banking Industry Customer Experience Survey reveals higher overall customer experience performance in two out of the three broad segments. We see that the leading banks have focused on what matters most to customers in these uncertain times, and were uniquely prepared to adjust to this new world in the light of COVID-19.

The Six Pillars of experience excellence have become more relevant than ever to navigate the changes in customer priorities. They have been established as a universal set of qualities needed to deliver excellence in customer interactions and create loyalty. Consistent delivery across each of the Six Pillars remain critical. However, the pillars of Resolution and Personalisation underperformed this year, a reflection of how banks have struggled with problem resolution and delivery of personalised experiences, particularly as many customers increased their use of contact centres and digital channels.

Ultimately, what is clear is that the banks that succeed in this new reality will be those that have a deeper understanding of the new customer and adapt quickly to the immediate disruptions to deliver higher performance for customers.

We encourage you to take a look at the findings of our research in this report. To find out more information, please contact us.

Contact Us

Lagos

KPMG Tower,

Bishop Aboyade Cole Street Victoria Island

Tel: +234 9068459329

Abuja

84, Kwame Nkrumah Crescent, 

Asokoro Abuja. FCT.

Tel: +2349062278732